The Addcom ADD 670 is a fantastic headset for those working on a budget. It is designed to work with the desk phones only however if you want something to work with computer we alsohave the Addcom ADD 680.
It comes with 2 different wearing styles in the box – both a headband and several sizes for the ear hook. If you’re familiar with the Plantronics CS60, the headset is a very similar style.
Like all wireless headsets the Addcom 670 comes with a noise cancelling microphone to help reduce the background noise that the person you are speaking with hears. The ADD-670 can be used in conjunction with the ADD 699 lifter or can be used with the Addcom EHS cable – the advantage to the EHS cable is that it is one cable to suit most phones unlike other headset brands which have different cables for each phone.
When I tested this headset I found the sound quality to be similar to that of the Jabra Pro 920, However when comparing the 2 models the Addcom has a couple of design flaws which the Jabra 920 doesn’t. The ear cushion on the Addcom is quite small and due to the placement of the actual headset when placed into the headband, when you press the button on the side of the headset (which is not centred over the ear piece) to answer a call you end up pressing the headset and microphone into your face. The other design flaw is that unlike most other wireless headsets if you try to flip the microphone up out of the way it is quite a stiff movement and because of the design of the headband it ends up sitting at about eye height so you can see it out of the corner of your eye which can be distracting.
The battery time is also much shorter than that of most wireless headsets however the Addcom 670 comes with a hot swappable battery. This means that you essentially have an unlimited battery talk time. The base unit for the headset actually has a port that you can plug a spare battery into so you can keep rotating them (you will need to as talk time on 1 battery is about 6.5 hours) throughout the day as needed. When trailing in our office we used about 1 and a half batteries in a day.
All in all after using the Addcom 670 I couldn’t complain about the call quality for the headset, as mentioned there are a few little design flaws but they are flaws you can easily live with. For those working on a budget this is definitely a wireless headset to consider. The advantage of having 2 wearing styles in the box and the swappable spare battery definitely make it a value for money wireless headset option.