Corded headsets are often looked upon as the poor cousin to the cordless models. In many ways they are. But the truth is for a single application headset you can get amazing quality and bang for buck. The biggest issue we see is people going to local shops like Dick Smith and the Harvey Norman’s of the world and then being very frustrated because the quality isn’t there in the product they bought, or not being able to find what they’re looking for at all. Next time they call us and are simply astounded at the difference in quality. [See our complete range of Corded Headsets here]
This is not to disparage either of those companies but they don’t really specialise in business grade headsets. They are catering to the home market for Mum and Dad’s that want to spend about $50 or less. In many cases they look like a bargain but the simple truism for corded headsets is you get what you pay for! It’s also why we don’t supply nor stock the $50 office corded headsets – we know they are simply not up to the day in, day out job required in an office environment.
So what do you actually get by spending a little more? Build quality, microphone quality, speaker quality and longer warranties that are evidence that you are buying a better made and better quality headset. There is a reason that Plantronics, the world’s largest headset company doesn’t make $50 office corded models. Because they simply couldn’t deliver what end users would expect from a leading brand at that price (they do however offer cheaper USB computer models for the same Mum and Dad consumers).
If your office uses corded headsets every day, and most customers do, then buy something that’s going to last longer and offer better quality. In the long run you will get a much better ROI as well as happier staff. So what is the difference between the different business grade corded headsets? Good ones start at about $80+ and range up to $200+. The difference is the more expensive ones offer better noise cancelling for louder offices and better speakers and mics. The sound difference between cordless headsets at $80 and $200 is a lot less than the $40 to $80 range. It really comes down to frequency of use. If it’s an all day use proposition then look at the more expensive models because you will notice the difference.
Perhaps the greatest limitation of corded headsets is the fact that you are tied to the desk. Manufacturers have designed quick disconnect attachments but the practicality is they are somewhat annoying and you have to reconnect when you come back. It is actually as easy to remove the headset completely (especially if is an over the head model) and put in back on when you come back. If you’re tied to your desk all day then you really won’t get the additional benefit afforded by the cordless models. They are more designed for people that are up and about and have to move around the office. [See our complete range of Office Headsets here]
There are hundreds of different phone models available and as such it is very important that when you select your corded headset you MUST get the correct connector cord that suits your particular phone. There are over 100 separate and distinct attachments to this end and if you get the wrong one your headset simply won’t work. What customers don’t realise is that all new corded headsets come in two parts – the headset itself and the connector cable to suit the phone.
It can be confusing which is why we’ve created a compatibility guide when buying online. Our suggestion is to simply pick up the phone and let our staff know precisely what phone handset you want to connect your corded headsets to. This way you get the perfect headset first time every time. You’ll find the phone model typically on the bottom of the handset and you need to supply this as well as the brand of the phone (NEC, LG, Avaya, Cisco, Samsung, Siemens etc…)