A cordless headset, as the name logically implies, is one that does not have a direct cable from your ear to the phone. The befit of this is they allow you the ability to walk and talk whilst on a call.
Perhaps the greatest misunderstanding from customers is they assume that because it is cordless that they can answer calls from anywhere. However cordless headsets in their own right do not allow you to do this. They simply allow you to answer a call from your desk phone then walk away still being on that call (up to 100+ metres in most models). To hand up from a cordless headset you then need to return to your desk and hang up from the phone. If you opt for the additional EHS or Lifter options you can then, and only then, ASNWER/ END calls away from your desk.
Cordless headsets are better than their corded counterparts not just in the mobility they offer but also in the technology. With built in amplifiers you can independently adjust both the speaking and listening volume. This is not something you can do on a corded without buying and expensive additional amplifier. By the time you do that it is often cheaper just to have gone cordless in the first place. [See our complete range of Cordless Headsets here]
What this means for an end user is they completely customise the cordless headset experience to themselves. Imagine if you are a soft talker with great hearing. Then you would turn up the mic volume so people hear you better and then turn down the speaker volume so it is quieter in their ears. The reverse would be true for a loud talking person hard of hearing (incidentally many cordless headsets have been designed with hearing aid use in mind for feedback and the like).
Bottom line is that if you are using cordless headsets every day, and most customers do, then it becomes a tailored sound experience.
Cordless headsets also go beyond just office phone use but most customers don’t realise the technology now on offer. If you make Skype calls or make or receive webinars, you can also buy cordless headsets that will work with that too. The top of the line models even link to your mobile Bluetooth phone via Bluetooth technology. You can use cordless headsets for all your office communication but only having to buy the one device – this is what they called Unified Communications or UC. It is simply an industry term meaning all in one. This is the way technology is going and when you compare cordless headsets to their cheaper corded cousins you would be silly to cut corners if this is the way your office is going. In fact you would end up spending more money by having to buy different headsets for the multiple applications.
Beyond cordless headsets functionality there are also different wearing styles on offer. Some people take this for granted but it pays to buy one that suits your preferences. Some models afford you multiple wearing styles but the issue here is that any headset that is trying to offer variety of wearing options will simply never be as good as a headset that is only designed with the single application in mind. As a rule of thumb over the head models offer more comfort and longer battery life because they are bigger as they are supported by the entire head. The inverse is true for the smaller, lighter cordless headsets that you wear only on your ear.
Speak to our friendly cordless exerts today and they’ll help you find the perfect cordless headsets for your needs, your budget, and your brand preference or browse our full Office Headset Range here