USB headsets are a generic term to encompass any headset that connects to your computer via a USB adaptor. This is a very misleading term because customers think that as long as they need a USB connection that USB headsets are all optimised for voice quality. This couldn’t be further from the truth. [See our complete range of USB Headsets here]
The simple fact is, USB is simply the connection type and that’s where the similarity ends. A cheap computer headset is designed for listening sound and voice is often distant second priority. Now if all you need is the sound then they are cheap, simple and effective and can be picked up for as little as $25+. The main difference between these computer USB headsets is that some are foldable, and more expensive models are made of much more durable and higher quality materials. So think about how much use it will get and whether it’s worth spending a little more to get a much better product.
Now if you intend using your USB headsets for voice calls over IP (VoIP), then you need to look for models that have been optimised for wideband audio. This increase the microphone audio range so that your voice will sound natural like you would expect from a standard office headset. If it’s the occasional Skype call then you may be prepared to put up with inferior microphone quality but if you’re using it daily on a soft phone IP client (instead of a handset) then it simply won’t cut it.
We’ve has lots of customers who try USB headset they’ve picked up dirt cheap only to realise that they simply aren’t up to scratch or they simply break apart. When they try a real solution they are genuinely amazed at the difference in sound quality.
When talking about USB headsets you may often read about UC headsets (unified communications). Many people erroneously refer to all USB headsets as UC. UC gets its name from their ability to connect multiple devices with the one headset – hence “unified”. It is more than PC or computer connectivity as they can also work with office phones and mobile phones too. Some of these UC headsets even connect via Bluetooth if you don’t want any cables. The more devices a headset connects to the more expensive they typically are. However the saving grace is that you don’t need to buy 2 or 3 different headsets for the different connection types and they often work out to be cheaper overall. Bottom line, if you use your PC for voice as well as office phone and even your mobile phone in the office who wouldn’t want just one headset for everything. Toggling between the devices can be as simple as using a touch screen on some models.
Some USB headsets designed for IP/ VoIP even come with their own PC application that allows you to control all your headset and sound settings on screen. It may seem a little gimmicky but they actually work and allow you to genuinely optimise sound quality.
By comparison office corded and wireless headsets are simple and straightforward. When it comes to USB headsets we recommend you call our friendly staff for some free, no obligation advice. All our USB headsets, like all our offerings, come with a 30 day satisfaction guarantee as well as our lowest price promise. Unlike some companies that are passing of grey imports to unassuming consumers, all our USB headsets are genuine Australian delivered merchandise that is specifically for the Australian consumer market. This is why all our products come with complete manufacturer warranties for your absolute peace of mind.
Buy your next USB headsets from us and experience the Simply Headsets difference for yourself first hand.